Tortilla Flatz Mexican Grill

Reviews

• Melissa B.

  star star star star star 21 July 2026

  Food was very tasty. Had the chorizo, bean and cheese dip along with the steak, rice and beans entree. Margaritas were perfect. Had the mango & pineapple versions are really enjoyed them. Flan was good but more along the line if a cheesecake. Still very good though. Service was wonderful and the way the decor was set up made warm and inviting  atmosphere. Great first experience!

• Jennifer C.

  star star_border star_border star_border star_border 16 July 2026

  I ordered to-go catering....
  
  In this industry, and really in life in general, things are going to happen that are unexpected or unintentional... but it's how you react and respond to those things to rectify them that define you as a company.
  
  The restaurant's response of "we've been doing this for 13 years" certainly doesn't fix my dried out meat, browning lettuce and foamy, fermented salsa.
  
  Having worked as a catering manager, I am well aware of the markup percentages on food, so when they finally called me back to make a gesture towards the inedible food, I was again disappointed that you thought $50 on an almost $400 bill, was fair, especially considering AT LEAST 1/3 of each tray had to be thrown out!  They use the most shallow pans I've ever seen (in the pic, it's the pan all the way to the right), they cut the steak into tiny pieces and don't put any sort of liquid in the pan so OF COURSE, it's going to get dried out sitting in a chafing dish!
  
  Bottom line to other potential consumers: I'd go somewhere else! The amount of food you get for the price you pay=terrible value of your money!  Management DOES NOT stand behind their product and are extremely defensive when something negative is brought to their attention.  They clearly do not care about the satisfaction of their customers.

• Len W.

  star star star star_border star_border 9 July 2026

  If this place were better or worse I might have remembered it. But I just don't. I guess it was ok.

• Angie H.

  star star_border star_border star_border star_border 27 June 2026

  Given a couple of chances. This is not authentic Mexican not even close. Bland and tasteless. Don't waste your money.

• Dena W.

  star star_border star_border star_border star_border 25 June 2026

  This has made the list as our least favorite Mexican food spot in the area. We've tried just about all of them around, and it's usually difficult to find one that hits 5 stars in all categories. Usually it may have the best of something (like guacamole) but then have a negative in something else (like service, chips, salsa, etc). But, tonight, we found a place that had so many negatives I felt obligated to warn other Plainfielders.
  
  Ambiance: So, the remodel wasn't impressive. Atmosphere felt a bit confused to me, like it was trying to be an upscale romantic type joint, but with plastic plates??? Lighting was super low. Unfortunately, not seeing your food well didn't help it taste any better.
  
  Service: it was off to a slow start at first, to the point where my husband and I looked at each other, at our two toddlers, then back to each other and said "should we just walk out now and go somewhere else". In hindsight, wish one of us answered yes. But we stayed, and I will say the service turned out to be okay.
  
  Chips and Salsa: I think this should go without saying, but chips and salsa should ALWAYS be complimentary. Period. Now, we've been here a few years back and recall the salsa being warm. Um, like it was soup or something. So assuming they haven't changed their recipe, we really didn't miss out on anything by these not being included. Instead we tried out their guacamole, which was good. Served in a deep little bowl though that made reaching  the bottom with a chip challenging. But for the price, I may or may not have used a piece of my soft corn shell tortilla to wipe out ever last bit of avocado I could get....especially since I felt cheated out of the whole salsa experience.
  
  Food: $3.33 for a taco (with a requirement to order in groups of 3). Complete madness. The Pastor flavor was great. The steak, not so much. Mushy, odd tasting, almost inedible. In fact, I left one, and used the shell instead to grasp and save every single drop of the afore mentioned guacamole. Beans, no flavor at all. And no kids menu. My dainty girls share a kids cheese quesadilla usually, which they did here at the high price of $7.
  
  Paying the Bill: we couldn't wait to leave, so when it took our waiter several (felt like 10) minutes to bring  back our change, we were getting more and more antsy. But opening up the book, we understood why. $20 worth of singles. Really?!?!
  
  Bottom line: hubby was half tempted to go somewhere after this experience for a second dinner do-over to try to get the food out of our mind, but after the $50 bill we decided to just head home instead...and write this review in hopes of helping others avoid suffering a similar disappointment.